Two-Year Limited Warranty on First WaveSM Innovation Lab Products
Parts and Finish. All parts (other than batteries) and finishes of this First Wave Innovation Lab product are warranted to the original consumer purchaser to be free from defects in material and workmanship for two (2) years from the date of purchase. No warranty is provided on batteries.
What We Will Do. First Wave Innovation Lab will repair or replace, free of charge, during the warranty period (as described above), any part or finish that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, First Wave Innovation Lab may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.
What Is Not Covered. This warranty does not apply, and no warranty is extended, to commercial purchasers or commercial applications. Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. First Wave Innovation Lab shall not be liable for any damage to the product resulting from reasonable wear and tear, outdoor use, misuse (including use of the product for an unintended application), freezing water, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable installation, care and cleaning instructions. First Wave Innovation Lab recommends using a professional plumber for all installation and repair of its products.
What You Must Do To Obtain Warranty Service. A warranty claim may be made by calling 1 877 711 WAVE (9283) or by contacting us by mail follows (please include your model number and date of purchase):
First Wave Innovation Lab
55 E. 111th Street
Indianapolis, IN 46280
Attn: Warranty Service
Proof of purchase (original sales receipt) from the original consumer purchaser must be made available to First Wave Innovation Lab for all warranty claims unless the purchaser has registered the product with First Wave Innovation Lab.
Limitation on Duration of Implied Warranties. Please note that some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.
Limitation of Special, Incidental or Consequential Damages. Please note that some states/ provinces (including Quebec) do not allow the exclusion or limitation of special, incidental or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND FIRST WAVE INNOVATION LAB SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. FIRST WAVE INNOVATION LAB SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE PRODUCT RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), FREEZING WATER, ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.
Additional Rights. This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.
This is First Wave Innovation Lab’s exclusive written warranty and the warranty is not transferable.
If you have any questions or concerns regarding our warranty, please contact us as provided above or visit our website at www.firstwavelab.com