Let’s talk about it.

See something you like? Need some info? Got a cool idea of your own?
Reach out to us, we’d love to hear from you.

info@firstwavelab.com

Where can I get support for my First Wave product?

Because we’re backed by the resources of Delta Faucet Company, we can stand behind everything we sell. If you need help, just contact us.

I wanted to buy a First Wave product, but now it’s gone. What’s the deal?

At First Wave, we make small batches of innovative products for testing and market research purposes. That means our products sell fast. Once they’re gone, they’re gone. However, some of our products find new life through our partner brands: Delta, Peerless, and Brizo. Check out our past innovations for more information.

I purchased something from a pre-selling campaign. How do I stay updated on the product’s development?

When you signed up for the product, you provided us your email address. We’ll use that to update you on progress – and we won’t charge you until your product is ready to ship. If you need to update your email address on file, contact us.

How can I stay updated on the new products First Wave is testing?

Our products move fast, just like us. The best way to keep an eye on what we’ve got up our sleeves is by signing up for our email program. We’ll let you know the minute we’ve got something new on its way – and you might even get a chance at exclusive product offerings. We solemnly swear not to send you spam, just innovations, info, and insightful questions.

  • Two-Year Limited Warranty

    First Wave will repair or replace, free of charge, during the two-year warranty period, any part or finish that proves defective in material and/or workmanship under normal installation, use and service. Find out more.

  • Shipping and Returns

    What happens after you order your product? What if you need to return it? Find out here.

  • Privacy Policy

    As a part of Delta Faucet Company, we adhere to the DFC corporate privacy policy. You deserve to know how your information is being used, and so we encourage you to read this Privacy Policy before using our services or submitting your personal information to us. If you have any questions, contact us!

  • Website Terms of Use

    Welcome to the website for First Wave, The Innovation Lab at Delta Faucet Company. We maintain this Site for general promotional, investor relations and public information purposes. The Terms of Use here apply to your use of this Site.

Backed by Delta Faucet.

We know you depend on our products for important daily tasks like showering, washing your hands, doing the dishes, and more.

We'll never leave you high and dry. Our service team is here to help you through any questions you may have or issues you might encounter—and we back every product with our warranty, so you know we stand behind everything we sell.